Refunds

Our products are generally non-refundable unless damaged or defective. No refunds will be made after 30 days from the purchase date.

We are unable to process refunds for the following reasons:

  • You no longer like the purchased product
  • You found another product you like better, or you've changed your mind
  • You don't select a suitable size. Please check the size chart before making your purchase
  • You didn't choose the correct size or color
  • You bought the item by accident
  • The purchase was over 30 days ago
  • Any refunds are at the sole discretion of Rozlar.  

Requests for refunds must be made within 30 days of purchasing any damaged or defective products.  

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You will also need the receipt or proof of purchase.

To start a return, you can contact us at support@rozlar.com. If your return is accepted, we will send you the return shipping instructions to explain what you need to do. Items sent back to us without first contacting us will not be accepted.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you receive the wrong item; so that we can evaluate the issue and make it right.

Refunds

We will notify you once we have received and inspected your returned product and let you know if the refund was approved. If approved, we will automatically refund you on your original payment method. 

 

If you have any queries, Please fill the bellow form.