In light of the current COVID pandemic, our couriers may be affected, this includes our courier partners, if there is some delay that occurs due to the present circumstances. We apologize in advance for any inconvenience and are working hard to deliver your order, as soon as possible. Thank you for your patience and understanding during these situations.
The Process after your order is placed
Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive another email with the delivery information and tracking number.
We provide free shipping for all purchases within the US.
The time frame for order delivery is divided into two parts:
Stage one is the order verification and fulfillment process, which usually occurs within 48 hours after checkout.
Stage two is the shipping time: This refers to the time it takes for items to be shipped from our fulfillment warehouse to the delivery address. Once the order has been verified, you will receive the order within 2-5 Business days.
Tracking Your Order
Once you have been emailed a tracking number, you can track your order on our website by clicking on Track Your Order.
Didn't receive an email
If you didn't receive an order confirmation email from us, or the receipt of an order that you have placed, please don't hesitate to reach us, before resubmitting the same order.
If we reject your order due to an error in pricing and/or other information, then we will notify you through the email address that you have provided. Once the error has been solved, we will ask whether you would like to resubmit the order or not.
Delivery of your Order:
At Rozlar, we carry out the delivery of your order/s placed on our website while taking into consideration the following clauses:
- To ensure that you receive the order packages without any damage, we may ship single/multiple order's in separate packages.
- If we are unable to verify or authenticate your provided information, we have the right to refuse delivery and cancel the order.
If you need assistance, please fill out the below form.